Frequently Asked Questions
To guarantee a fitting room, please email us at email@example.com or call into 604-284-5491. Walk-in visits are always welcome!
Most of our styles are ready to ship! However, some styles are subject to availability and have a pre-determined ship date. Customer service will contact you about exact delivery dates once your order is placed. Please ensure your wear date is accurate when placing an order.
We are an authorized dealer for the designers listed on our website. We travel to each exclusive fashion show and hand select the best styles to stock. You can also find us listed on the designers ‘Where To Buy’ or ‘Store Locator’ section of their website.
Order your dress sooner than later! Stock availability changes daily and designers can move around potential ship dates. You also need to consider lead time for alterations and purchasing accessories.
Special order items are styles specially ordered from the designer. It can take between 6 - 12 additional weeks to arrive once ordered. Please get measured properly and use the designer size chart.
Designer have pre-determined ship dates on their stock. It’s to your advantage to order early and confirm a pre-set delivery date. We will notify you of the ship date once confirmed.
Each designer has its own measurements. The three basic measurements are the fullest part of the bust, most narrow part of the waist and fullest part around the hips. We recommend having a professional seamstress or someone help you measure.
We suggest to order the measurement that is the largest compared to the designers size chart. It’s much easier to take in fabric than let out! If you’re uncertain, please contact customer service and we’ll help you make the best choice!
Designers have pre-determined sizing and measurements guidelines. We cannot accommodate custom made requests. We advise having a seamstress available for necessary adjustments.
Not all styles are pictured in every color. Please look through the designers collection and find the same colored fabric. Designers use the same fabric color bolt for each collection.
Measured from the collarbone to the bottom hem, long dresses are an average of 57”- 60” inches and short dresses an average of 27” - 33” inches.